Write bullets that win interviews: the formula behind great resumes
Swap duties for results. The action–impact formula — the same logic behind Google's hiring guidance — turns forgettable lines into interview-winners.
Most resumes list responsibilities: 'Responsible for managing the team.' Strong resumes show outcomes. Laszlo Bock, Google's former head of People Operations, recommends a simple frame: 'Accomplished [X] as measured by [Y] by doing [Z].' It forces impact into every line.
The formula
Action verb + what you did + measurable result. 'Automated the deployment pipeline, cutting release time from 2 hours to 10 minutes.' 'Led a team of 6 and shipped a redesign that lifted conversion 18%.'
Numbers make claims credible and memorable, and they survive the six-second skim. Even honest estimates ('~30% faster') beat vague adjectives — just be ready to explain them.
When you don't have hard numbers
Use scope and outcome: how many users, how big the budget, what changed because of your work. A support rep can write 'handled 60+ tickets a day at a 95% satisfaction rating.' The unit doesn't have to be revenue — it has to show impact.
Sources & further reading
- Work Rules! (on resume writing and the accomplishment formula) — Laszlo Bock
- Action verbs & bullet-writing guide — MIT Career Advising & Professional Development
Put this into practice
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