Refund & Cancellation Policy

Udyogam is a digital software service. There is no physical product and nothing is shipped. Paid plans give you a larger weekly allowance of tailors; one tailor is one AI resume tailoring. We offer two kinds of purchase:

• Subscriptions (Pro and Elite) — recurring plans billed monthly or yearly. They renew automatically until you cancel.
• Tailor packs — a one-time purchase of a fixed number of tailors. These do not renew.

Delivery is immediate and electronic. As soon as your payment is confirmed by our payment processor, the tailors and plan benefits are applied to your account — typically within a few seconds, and in all cases within 24 hours. Nothing is posted or shipped to a physical address.

If your payment succeeded but your account was not upgraded, contact us at polakisaikiran1@gmail.com with your payment reference. We will either apply the tailors or refund the payment in full.

You can cancel at any time, yourself, from Plan & usage in your dashboard. No email or support request is required.

• Cancellation stops all future renewals immediately.
• You keep your paid plan and its weekly allowance until the end of the billing period you have already paid for.
• At the end of that period your account returns to the Free plan. Your account, resumes and history are not deleted.
• Cancelling does not, by itself, refund the period you are currently in.

We want you to pay only for what you actually use. We will issue a full refund in these cases:

• Duplicate or accidental charge — you were billed more than once for the same period, or a charge was taken after you cancelled.
• Service not delivered — your payment was captured but the tailors or plan benefits were never applied.
• Unused renewal — a subscription renewed and you tell us within 7 days of that renewal, having used none of the tailors from the new period.
• Unauthorised payment — a charge you did not authorise, once verified.

Outside those cases, payments are generally non-refundable, because tailors are consumed the moment AI processing runs and that cost cannot be recovered. In particular we do not refund periods you have already used, and we do not pro-rate a partly used month or year when you cancel mid-period — you keep access for the rest of it instead.

One-time tailor packs are non-refundable once any of those tailors have been used. If none have been used, you may request a refund within 7 days of purchase.

Email polakisaikiran1@gmail.com from the address registered on your account, or raise a ticket from the dashboard, including:

• The email address on your account
• The payment or subscription reference
• The date of the charge and a short description of the issue

We acknowledge every request within 48 hours. Approved refunds are sent back to the original payment method and typically reach your account within 5 to 7 business days, depending on your bank or card issuer. We do not refund to a different account or instrument.

If a recurring charge fails, our payment processor may retry it. If it keeps failing, the subscription is paused and your account returns to the Free plan at the end of the paid period. You are never charged for a period you did not receive.

Please contact us before raising a chargeback with your bank — almost every billing problem is faster to fix directly, and we would rather refund you than have you fight your card issuer.

The price you subscribe at is the price you continue to pay for as long as that subscription stays active, including any promotional launch pricing. If we change prices, the change applies to new subscriptions only. If you cancel and later resubscribe, the then-current price applies.

Questions about a payment? See our contact page or write to polakisaikiran1@gmail.com.